Terms and Conditions

Terms and Conditions

Effective Date: 07.01.2025

Welcome to Joy Shop (the "Site"), owned and operated by Joy Memories Inc ("Bounty", "we", "our", or "us"). By accessing or using our Site, making a purchase, or otherwise interacting with us, you agree to comply with and be bound by these Terms and Conditions. Please read these terms carefully. If you do not agree with these terms, you should not use the Site or place any orders.

1. Acceptance of Terms

By accessing or using the Site, you agree to be bound by these Terms and Conditions. We reserve the right to modify, update, or revise these Terms at any time without prior notice. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.

2. Account Registration

To make a purchase or access certain services on the Site, you may be required to create an account. When registering an account, you agree to:

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Provide accurate, current, and complete information about yourself
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Keep your account details up to date
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Protect the confidentiality of your login credentials and account details
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Notify us immediately of any unauthorized use of your account or any other security breach

You are solely responsible for all activities that occur under your account.

3. Product Information

We strive to ensure that all product descriptions, images, and other information provided on the Site are accurate. However, we do not guarantee that the content is error-free or completely up-to-date. Product availability, prices, and other details may change without notice. We reserve the right to correct any errors or omissions and modify product listings as needed.

4. Orders and Payment

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Order Acceptance: All orders placed through the Site are subject to acceptance by us. We reserve the right to refuse or cancel orders at our discretion for any reason, including product availability, errors in pricing or description, or fraud concerns.
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Payment: By placing an order, you agree to pay the total price indicated at checkout, including any applicable taxes, shipping, and handling fees. Payments are processed through third-party payment providers such as PayPal or Stripe. You must provide accurate payment details for successful transactions.

5. Shipping and Delivery

We offer shipping as outlined in our Shipping Policy. Delivery times may vary based on your location and the availability of products. Shipping charges are calculated during the checkout process, and any estimated delivery times are approximate.

6. Returns and Refunds

Returns: You may return products within 21 days of receiving them, in accordance with our Returns Policy.
Refunds: Refunds will be processed based on the terms outlined in the Returns Policy. All refunds will be issued to the original payment method used for the purchase.

7. Pricing and Payment

All prices listed on the Site are in UK Pound Sterling and are subject to change at any time without notice. If an error in pricing occurs, we will notify you and offer you the option to cancel your order or pay the correct amount. Payment processing is handled securely via third-party payment providers.

8. User Conduct

By using the Site, you agree not to:

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Violate any applicable laws or regulations
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Use the Site for any unlawful purpose
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Post, upload, or transmit any content that is defamatory, offensive, or otherwise harmful
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Interfere with the operation of the Site or disrupt other users' ability to access the Site

We reserve the right to suspend or terminate your access to the Site if you violate these terms.

9. Intellectual Property

All content on the Site, including text, images, graphics, logos, designs, and trademarks, is the property of Joy Memories Inc and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from the Site without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Joy Memories Inc shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use the Site, products purchased from the Site, or any related services. Our liability is limited to the amount paid for the product or service in question.

11. Indemnity

You agree to indemnify and hold harmless Joy Memories Inc and its affiliates, officers, employees, and agents from any claims, losses, liabilities, expenses, or damages (including legal fees) arising from your use of the Site or violation of these Terms and Conditions.

12. Governing Law and Dispute Resolution

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

Any dispute you have which relates to these terms and conditions, or your use of Joy Shop (whether it be contractual or non-contractual), will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Privacy

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

14. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of service of any third-party sites and encourage you to review their respective terms and privacy policies before using their services.

15. Termination

We reserve the right to suspend or terminate your account and access to the Site at our discretion, especially if we suspect fraudulent or unauthorized activity, or if you violate these Terms and Conditions.

16. Force Majeure

We are not liable for any failure or delay in performing our obligations under these Terms and Conditions if such failure or delay is caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, or changes in law.

17. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

18. Changes to These Terms

We reserve the right to update, revise, or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after such changes will constitute your acceptance of the revised Terms.

19. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Joy Memories Inc (Bounty)
4200 Park Blvd. #238,
Oakland, CA 94602

Email joyshop@bounty.com